Critical Environment Technologies AST-IS5 Bedienungsanleitung Seite 4

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Due to ongoing research, development, and product testing, the manufacturer re-
serves the right to change specifications without notice. The information contained
herein is based on data considered accurate. However, no warranty is expressed
or implied regarding the accuracy of this data.
All goods must be shipped to the manufacturer by prepaid freight. All returned
goods must be pre-authorized by obtaining a Returned Merchandise Authorization
(RMA) number. Contact the manufacturer for a number and procedures required
for product transport.
SERVICE POLICY
CETCI maintains an instrument service facility at the factory. Some CETCI distribu-
tors / agents may also have repair facilities; however, CETCI assumes no liability
for service performed by anyone other than CETCI personnel.
Repairs are warranted for 90 days after date of shipment (sensors have individual
warranties).
Should your instrument require non-warranty repair, you may contact the distributor
from whom it was purchased or you may contact CETCI directly.
Prior to shipping equipment to CETCI, contact our office for an RMA #. All returned
goods must be accompanied with an RMA number.
If CETCI is to do the repair work, you may send the instrument, prepaid, to:
Attention: Service Department
Critical Environment Technologies Canada Inc.
Unit 145, 7391 Vantage Way
Delta, BC, V4G 1M3
Always include your Returned Merchandise Authorization (RMA) number, address,
telephone number, contact name, shipping / billing information, and a description of
the defect as you perceive it. You will be contacted with a cost estimate for ex-
pected repairs, prior to the performance of any service work.
For liability reasons, CETCI has a policy of performing all needed repairs to restore
the instrument to full operating condition.
Pack the equipment well (in its original packing if possible), as we cannot be held
responsible for any damage incurred during shipping to our facility.
COPYRIGHTS
This manual is subject to copyright protection; all rights are reserved. Under inter-
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